Introduction

These conditions of use of the website regulate the terms of access and use of www.zealiabioglutenfree.com, owned by SANTEA PRODUCTS SL with address at c. Horts, d'en Mateu, 11 and with NIF B65326100, hereinafter, "ZEALIA", which the user of the portal must accept to use all the services and information provided from the portal.

The user as well as ZEALIA, owner of the portal, may be jointly referred to as the parties. The mere access or use of the portal, of all or part of its contents and services means full acceptance of these conditions of use. The provision and use of the portal is understood to be subject to strict compliance with the terms contained in these conditions of use of the portal.

Regulation of the conditions of use

These general conditions of use of the portal regulate the access and use of the portal, including the contents and services made available to users on and / or through the portal, either through the portal, either by its users or by any third party. . However, access to and use of certain content and / or services may be subject to certain specific conditions.

Modifications

ZEALIA reserves the right to modify the general conditions of use of the portal at any time. In any case, it is recommended that you periodically consult these general conditions of use of the portal, as they may be modified.

E-commerce content

Information and services

Users can access different types of information and services through the portal. The portal reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the information and services offered from the portal. The user expressly acknowledges and accepts that at any time the portal may interrupt, deactivate and / or cancel any information or service. The portal will make its best efforts to try to guarantee the availability and accessibility of the web. However, on occasions, for reasons of maintenance, updating, change of location, etc., it may lead to the interruption of access to the portal.

Availability of the information and services of the portal

The portal does not guarantee the continuous and permanent availability of the services, thus being exonerated of any responsibility for possible damages caused as a result of the lack of availability of the service due to force majeure or errors in the telematic networks of transfer of data, beyond their control, or due to disconnections made for improvement or maintenance of computer equipment and systems. In these cases, the portal will make its best efforts to give 24 hours notice of the interruption. The portal will not be responsible for the interruption, suspension or termination of the information or services. Likewise, it is not responsible for possible omissions, loss of information, data, configurations, improper access or breach of confidentiality arising from technical problems, communications or human omissions, caused by third parties or not attributable to the portal. Nor will it be liable for damages caused by computer attacks or caused by viruses that affect computer programs, communication systems or equipment used by the Portal but manufactured or provided by a third party. The portal may, at its sole discretion, deny, withdraw, suspend and / or block at any time and without prior notice access to information and services to those users who violate these rules. Nor will it be liable for damages caused by computer attacks or caused by viruses that affect computer programs, communication systems or equipment used by the Portal but manufactured or provided by a third party. The portal may, at its sole discretion, deny, withdraw, suspend and / or block at any time and without prior notice access to information and services to those users who violate these rules. Nor will it be liable for damages caused by computer attacks or caused by viruses that affect computer programs, communication systems or equipment used by the Portal but manufactured or provided by a third party. The portal may, at its sole discretion, deny, withdraw, suspend and / or block at any time and without prior notice access to information and services to those users who violate these rules.

Responsibility of the portal on the contents

Except for the cases that the Law expressly imposes otherwise, and exclusively to the extent and extent to which it is imposed, e-commerce does not guarantee or assume any responsibility regarding possible damages caused by the use and use of the information, e-commerce data and services.

In any case, e-commerce excludes any liability for damages that may be due to the information and / or services provided or supplied by third parties other than ZEALIA. All responsibility will be of the third party, whether supplier, collaborator or other.

The e-commerce will control the legality of those contents or services provided through the platform by third parties. In the event that the user suffers any damage or harm as a result of the use of e-commerce, they may communicate it and the measures deemed appropriate will be taken to solve it.

Obligations of the User

The user must respect the terms and conditions established in this legal notice at all times. The user expressly states that he will use the portal diligently and assuming any responsibility that may arise from breach of the rules.

The user undertakes, in those cases where data or information is requested, not to misrepresent his identity by posing as any other person. The user accepts that the use of the Portal will be carried out for strictly personal, private and particular purposes. The user may not use the portal for activities contrary to the Law, morality and public order as well as for prohibited purposes or that violate or injure the rights of third parties. Likewise, the dissemination, storage and / or management of data or contents that infringe the rights of third parties or any regulations governing intellectual or industrial property rights is prohibited.

Likewise, the user may not use the portal to transmit, store, disseminate, promote or distribute data or content that carry viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any program or equipment. IT or telecommunications.

The user undertakes to indemnify and hold the portal harmless for any damage, harm, sanction, fine, penalty or compensation that the portal has to face.

Privacy Policy

Personal data

The personal data obtained by the portal for the provision of any service or use of the portal will be integrated into a computerized file. The data obtained will be used to offer the services requested and will also be used to keep the user informed about the news of the services and contents of the portal, taking into account, where appropriate, the preferences that the user has indicated. The user agrees to receive these emails, provided that they are related to the indicated preferences or services and information used by the user.

LOPD compliance

The portal adopts for the treatment of data all technical and organizational security measures that are mandatory, in accordance with the provisions of current legislation.

The user expressly states that any personal data or that of a third party that he accesses, enters, modifies or deletes has the right to do so or has the express authorization of this third party. The portal informs the user that they may exercise their rights of access, rectification, opposition and cancellation by contacting the following address: INFO@ZEALIA.COM.

Prohibitions

In any case, the e-commerce reserves all rights over the content, information, data and services that it holds over them. The e-commerce does not grant any license or authorization of use to the user on its contents, data or services, other than the one expressly detailed in these general conditions of use of the e-commerce.

Other provisions

Applicable legislation and notifications

These conditions are governed and interpreted in accordance with Spanish legislation. All notifications, requirements, requests and other communications that the user wishes to make to ZEALIA, the owner of the e-commerce, must be made in writing.

Nullity and ineffectiveness of the clauses

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision or the part of it that is null or ineffective, the present general conditions subsisting in everything. others, considering such provision totally or partially as not included.

Good faith and diligence

The Parties undertake to comply with their obligations and exercise the rights that arise from these conditions in accordance with the strictest requirements of good faith and diligence.

Conditions of sale

Return policy

Customers have a withdrawal period of 2 business days from the date of receipt, within which the purchase can be revoked and ZEALIA will refund the amount paid. Within a maximum period of 2 days of receipt of the return, ZEALIA undertakes to refund it.

To effectively carry out the right of withdrawal it will be necessary: ​​The product must be in perfect condition, return it to its original box and pay for the return shipping.

Warranty

In the event of a defective product, ZEALIA will proceed as appropriate to repair, replacement, price reduction or resolution of the purchase, steps that will be free for the consumer. ZEALIA is responsible for the lack of conformity that is manifested within a period of 48 hours from delivery.

Payment conditions

The customer declares that he has full capacity to make the purchase, being of legal age and being in possession of a valid credit or debit card issued by a bank that is acceptable to ZEALIA. The Client guarantees and takes responsibility that all the data provided on her card are valid.

Pricing and availability

All prices include VAT. Orders are subject to product availability.

Shipping

Its delay does not imply cancellation of the order or any compensation.

An order is considered delivered at the moment the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. Therefore, it is up to the customer to verify the status of the merchandise upon receipt and indicate all anomalies on the delivery receipt.

The shipping costs of the orders will be borne by the customer except when special offers are made by ZEALIA.

If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, ZEALIA will bear the costs of the return and new shipment.

If the reason for the return is that the order is not satisfied, the customer will bear the costs of the return and new shipment.

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